Privacy Policy

Inland Springs Water Pros

Effective Date: August, 2026

Inland Springs Water Pros (“Inland Springs,” “we,” “us,” or “our”) provides water delivery services, water coolers, and related products to homes and businesses in Gainesville, Murrayville, and surrounding areas in Georgia. This Privacy Policy explains what personal information we collect through our website at inlandsprings.com (the “Site”) and our delivery services, how we use it, and the choices you have.

By using our Site or ordering our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

  • Information you give us directly: When you request pricing, place an order, create an account, or contact us, we may collect your name, delivery address, phone number, email address, and payment information. If you rent a water cooler or set up recurring delivery, we also keep records of your service plan, delivery schedule, and order history.
  • Payment information: We accept cash, credit and debit cards, and contactless payments. Card payments are processed through a third-party payment processor. We do not store full card numbers on our own systems.
  • Account information: If you create an online account to manage your delivery schedule, pause or skip a delivery, or view your order history, we store your login credentials and account activity.
  • Information collected automatically: When you visit our Site, our service providers and we may automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device type, pages viewed, and how you interact with the Site. We use tools such as Google Tag Manager to help us understand Site traffic and improve our services.
  • Communications: If you contact us by phone, email, or text message, we keep a record of that communication so we can respond to you and provide service.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and fulfill water deliveries, cooler rentals, and other services you request.
  • Process payments and refundable bottle deposits.
  • Send delivery confirmations, reminders, and service updates by email or text message.
  • Respond to questions, requests, and customer service issues.
  • Maintain and improve our Site and services.
  • Send occasional marketing communications about our products or promotions, where permitted.
  • Comply with legal, tax, and accounting obligations.

We do not use your information for any purpose beyond what is reasonably needed to provide and improve our water delivery services, unless we ask for and receive your permission.

3. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

  • With service providers who help us operate our business, such as payment processors, delivery route software, email or text messaging providers, and website hosting or analytics providers. These providers may only use your information to perform services on our behalf.
  • With professional advisors, such as accountants or attorneys, when necessary
  • If required by law, such as in response to a subpoena or court order
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets

4. Cookies and Similar Technologies

Our Site uses cookies and similar tools to remember your preferences, keep your account session active, and understand how visitors use our Site. Most web browsers let you control cookies through their settings. You can choose to block or delete cookies, though doing so may affect how some parts of our Site work, such as staying logged into your account.

5. Text Message and Email Communications

If you provide your phone number or email address, we may use it to send delivery confirmations, service reminders, and, with your consent, promotional messages. You can opt out of marketing emails at any time by using the unsubscribe link included in the message, and you can opt out of text messages by replying STOP. You will still receive service-related messages tied to an active order or delivery, such as delivery day confirmations.

6. Data Retention

We keep your personal information for as long as needed to provide our services, maintain accurate business and delivery records, and meet our legal and tax obligations. If you close your account or stop service, we may retain certain records for a reasonable period afterward as required by law or for legitimate business purposes, such as resolving disputes over bottle deposits.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. No method of storing or transmitting data online is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to ask us to limit how we use it. To make a request, contact us using the information below. We will respond within a reasonable time and may need to verify your identity before completing your request.

You can also update most of your account and delivery information at any time by logging into your customer account.

9. Children’s Privacy

Our services are intended for adults who can enter into a service agreement for water delivery. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Third-Party Links

Our Site may contain links to third-party websites, such as our Google review page or our Facebook page. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Inland Springs Water Pros

  • Address: P.O. Box 748, Murrayville, GA 30564
  • Phone: 770-534-7873
  • Hours: Monday–Friday, 8:00 AM – 5:00 PM